Warranty & Safety

Warranty & Safety — Salem Emporium

At Salem Emporium, your safety and satisfaction are our top priorities. All our products are tested for quality and durability to ensure a safe and reliable experience for every customer. Please review our warranty and safety guidelines below.

Warranty Information

Return Policy

  • We only accept returns if the product is unopened and unused, within the first 7 days of purchase. If the product has been opened or used, only a percentage of the purchase amount will be refunded, depending on the state/condition of the item.

What’s Not Covered

The warranty does not cover:

  • Damages caused by improper use

  • Physical damage from accidents or impact

  • Water damage or exposure to harmful chemicals

  • Unauthorized repairs or modifications

  • Wear and tear due to normal use

Warranty Claim Process

To submit a warranty claim:

  1. Provide your order number and proof of purchase

  2. Share clear photos or videos of the issue

  3. Email everything to emporiumsalem@gmail.com

Once reviewed, our team will offer:

  • Repair

  • Replacement

  • or Store credit (based on the situation)

Safety Guidelines

Your safety matters to us. Please follow these basic safety practices:

General Safety

  • Always read the product manual before use

  • Ensure all parts are properly installed

  • Keep small accessories away from children

  • Do not exceed recommended weight or usage limits

Electronic Products

  • Charge only with the recommended charger

  • Keep devices away from water or moisture

  • Do not attempt to repair electrical components yourself

Kids’ Ride-On Toys (If Applicable)

  • Adult supervision is required at all times

  • Use in safe, flat, open spaces

  • Ensure child is wearing proper safety gear

  • Check wheels, battery, and controls regularly

Product Liability Disclaimer

Salem Emporium is not responsible for damages or injuries resulting from:

  • Improper use

  • Failure to follow safety instructions

  • Unauthorized modifications

  • Use in unsafe environments

Need Help?

Our support team is always here to assist you.

For any shipping-related questions, please contact our support team:
📧 emporiumsalem@gmail.com
📞 +1 (123) 456-7890

Scroll to Top